Terms And Conditions
Your holiday may be reserved by telephone, email or by filling in the online booking form. Your chosen dates will then be pending receipt of your deposit which must reach us with in 7 days either by cheque or bank transfer if payment is not received your booking can be cancelled.
For each cottage reserved the deposit is £100 for a full week, or £50 for a short break. Deposit will be refunded if cancelled more than 30 days before arrival.
Please make all cheques out to Mrs Vanessa Bradshaw, and send to Moorcourt House, Leigh Lane, Upper Leigh, Stoke On Trent, ST10 4NU
Your final balance is due in full 30 days before your arrival date.
All payments will be acknowledged by a receipt.
Any money still owing must be paid on arrival or before day of departure.
Keys will be handed to you on your arrival or arrangements of where to collect from on site
Normal arrival time is from 3.30pm and departure time is 10.am prompt. Early arrivals and later leaving times must be arranged at the time of booking at a charge of £10 per hour.
The cottages are no smoking and no pets.
Central heating and bed Linen and towels are inclusive.
The number of guests occupying the cottage must not exceed the maximum occupancy stated for that cottage.
All names of guest staying must be stated when booking is made.
We must be informed of a planned Stag, Hen or Birthday Party or any other celebration.
There is a covering charge of £10 per person staying excluding babies, which is refundable upon departure once housekeeping has been completed, deductions will be made for excessive cleaning needed, including any dry cleaning of bedding and for all damagages. Conditions apply to all guests staying, the refundable covering charge must be paid along with the final balance.
You may request items that you would like to be available on your arrival ie; travel cot high chair, champagne flutes, ice bucket.